Siemens / UNIFY OpenScape X8 system down support

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Siemens / UNIFY OpenScape X8 system down support

Name: Siemens / UNIFY OpenScape X8 system down support
Brand: HEXA COMMUNICATIONS PRIVATE LIMITED
Price: 1.0 INR
Availability: InStock

Price 1.0 INR/ Piece

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Siemens / UNIFY OpenScape X8 system down support Specification

Shelf Life
N/A (Non-perishable electronic equipment)

Power Supply
110-240V AC, Dual redundant power supplies

Features
Redundancy, High availability, SIP support, Unified Communications, Modularity

Frequency
50/60 Hz

Size
Standard 19-inch rack mountable

Interface Type
Ethernet (10/100/1000BaseT), E1, T1, S0, Up0

Model
OpenScape X8

Connectivity Type
Analog, Digital, IP, SIP, ISDN, TDM

Battery Backup
Supported (with optional UPS integration)

Operating Temperature
+5C to +40C

Range
Enterprise-wide (campus and multi-site connectivity)

Mounting Type
Rack-Mount, Floor-Standing

Product Type
Enterprise Communication Server (PBX)

Application
Telecommunication, Enterprise PBX systems

Dimension (L*W*H)
600 x 430 x 730 mm

Material
Metal enclosure, electronic modules

Weight
Approximately 45 kg (fully equipped)

Capacity
Supports up to 384 digital trunks, 410 analog trunks, 8,192 IP users

Coverage Area
Supports up to 5,000 users/extensions

Expansion Slots
Up to 12 per mainframe

User Interface
Graphical LCD on front panel, multilingual

System Architecture
Hybrid Supports both TDM and IP telephony

Security Features
TLS/SRTP encryption, firewall integration, ACLs

Compliance
RoHS, WEEE, EU Directives

Supported Protocols
SIP, H.323, QSIG, DSS1, S0, Up0

Integration
Compatible with Microsoft Exchange, LDAP, CRM systems

Firmware Upgrade
Remote firmware and software upgrade capability

Alarm System
Built-in diagnostic LEDs and SNMP traps

Management Interface
Web-based management (OpenScape Assistant), SNMP, CLI

Redundancy Options
Dual redundant CPUs, power supplies, network interfaces

About Siemens / UNIFY OpenScape X8 system down support

Siemens / UNIFY OpenScape X8 System down Support..

Software loading

Hardware replacement

Installation

Annual Maintenance Contract

Addon spares

Spare advance replacement

Repair of faulty modules

Online Software Support

Hybrid System Architecture

OpenScape X8 combines traditional TDM and modern IP telephony, facilitating seamless integration across enterprise communications. This hybrid approach ensures organizations can evolve at their own pace while protecting previous investments in telephony infrastructure.

High Availability and Redundancy

The system is engineered for reliability, with dual redundant CPUs, power supplies, and network interfaces. These features provide uninterrupted service and minimize downtime, making the X8 ideal for mission-critical environments where continuous connectivity is essential.

Easy Management and Monitoring

Web-based management through the OpenScape Assistant, along with SNMP and CLI capabilities, allows for intuitive system administration and remote firmware upgrades. Diagnostic LEDs and SNMP traps facilitate proactive monitoring and rapid issue resolution.

Advanced Security Features

Security protocols such as TLS/SRTP encryption, firewall integration, and access control lists protect communication channels. This robust security suite helps maintain data confidentiality and system integrity throughout the enterprise.

FAQ's of Siemens / UNIFY OpenScape X8 system down support:

Q: How can I initiate support if my Siemens / UNIFY OpenScape X8 system goes down?

A: Support can be initiated by contacting your service provider or authorized Siemens / UNIFY support center. Ensure you provide details such as error indicators from built-in diagnostic LEDs, SNMP trap data, and recent management activities to help technicians pinpoint issues quickly.

Q: What redundancy options help prevent system downtime with OpenScape X8?

A: OpenScape X8 is designed with dual redundant CPUs, power supplies, and network interfaces. These redundancies ensure that if one component fails, another takes over seamlessly, minimizing interruptions and ensuring high system availability.

Q: When should I perform a remote firmware or software upgrade on the OpenScape X8 system?

A: Firmware and software upgrades should be scheduled during planned maintenance windows to prevent disruption to users. Always back up configuration data and verify compatibility before proceeding with any update to ensure a smooth process.

Q: Where are the system's diagnostic and monitoring interfaces located?

A: Diagnostic and monitoring interfaces are accessible via the graphical LCD on the front panel and through SNMP traps, as well as remotely via the web-based OpenScape Assistant. The mainframe features built-in diagnostic LEDs for real-time status updates.

Q: What is the process for integrating the OpenScape X8 with other enterprise systems?

A: Integration is facilitated through standard protocols (SIP, H.323, QSIG) and interfaces (Ethernet, E1, T1). The system supports seamless connectivity with Microsoft Exchange, LDAP, and CRM systems by configuring compatible modules and software interfaces according to enterprise requirements.

Q: How does the OpenScape X8 benefit large-scale enterprise deployments?

A: With support for up to 8,192 IP users and extensive trunk/capacity options, OpenScape X8 is well suited for enterprise-wide or multi-site deployments. Features such as modular expansion, redundancy, and unified communications enable growth and reliable, integrated workflows.

Q: Is battery backup available for the OpenScape X8 system?

A: Yes, the OpenScape X8 can be equipped with battery backup through optional UPS integration. This provides power continuity during outages, ensuring the system remains operational until utility power is restored.

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