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SYSTEM DOWN SUPPORT UNIFY OPENSCAPE X5

Name: SYSTEM DOWN SUPPORT UNIFY OPENSCAPE X5
Brand: HEXA COMMUNICATIONS PRIVATE LIMITED
Price: 1.0 INR
Availability: InStock

Price 1.0 INR/ Number

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MOQ : 1 Number

SYSTEM DOWN SUPPORT UNIFY OPENSCAPE X5 Specification

Interface Type
RJ45, E1, SFP Slots

Mounting Type
Rack Mount

Frequency
50-60 Hz

Range
Pan-India

Battery Backup
Up to 4 hours with integrated UPS

Connectivity Type
Ethernet, TDM, SIP

Features
24x7 emergency technical support, on-site troubleshooting, remote diagnostics, fast response time

Shelf Life
10 Years

Model
Unify OpenScape X5

Size
Standard Rack Mount

Operating Temperature
0C to 40C

Power Supply
AC 100-240V, 50/60Hz

Product Type
System Down Support Module

Application
Business Communication Systems Support

Dimension (L*W*H)
443 mm x 437 mm x 130 mm

Material
Metal and High-Durability Plastic

Weight
8.5 kg

Capacity
Supports up to 1,000 users

Coverage Area
Enterprise Level

Support Mode
Phone, Remote, and Field Support

Compliance
RoHS, CE Marked

Response Time
Within 4 Hours

Enclosure Protection
IP20 Rated

Compatibility
Compatible with Unify OpenScape X3/X8 family

About SYSTEM DOWN SUPPORT UNIFY OPENSCAPE X5

Siemens / UNIFY OpenScape X5 System down Support..

Software loading

Hardware replacement

Installation

Annual Maintenance Contract

Addon spares

Spare advance replacement

Repair of faulty modules

Online Software Support

Robust Business Communication Support

SYSTEM DOWN SUPPORT for Unify OpenScape X5 ensures your enterprise communication remains uninterrupted. With a standard rack-mount configuration and compatibility for the entire X3/X8 family, this solution tailors support to dynamic enterprise needs. The system is constructed with a sturdy metal and high-durability plastic enclosure and adheres to stringent IP20 protection, making it reliable for daily business operations.

Comprehensive Service Across India

Our support spans Pan-India, delivering expert assistance via phone, remote access, or on-site intervention. Whether your business faces connectivity challenges or hardware failures, our certified team is equipped to restore operations efficiently, minimizing downtime. The integrated UPS delivers up to four hours of battery backup, ensuring protection during power losses.

FAQ's of SYSTEM DOWN SUPPORT UNIFY OPENSCAPE X5:

Q: How does SYSTEM DOWN SUPPORT for Unify OpenScape X5 assist during a critical system failure?

A: In the event of a system failure, our support team provides 24x7 technical assistance via phone, remote diagnostics, and on-site troubleshooting, ensuring rapid resolution and minimal business disruption. The standard response time is within four hours.

Q: What steps are involved in requesting and receiving support?

A: To request support, contact our helpline or submit a ticket. We begin with remote diagnostics and, if necessary, dispatch skilled technicians for on-site assistance. Throughout the process, customers receive updates until the issue is resolved.

Q: When is SYSTEM DOWN SUPPORT available for businesses?

A: Our support is accessible 24 hours a day, 7 days a week, providing round-the-clock service to ensure your business communication remains operational at all times.

Q: Where can businesses utilize this support service?

A: SYSTEM DOWN SUPPORT is available Pan-India, covering enterprises across the country that use Unify OpenScape X3, X5, or X8 family systems.

Q: What hardware and connectivity options does the service support?

A: Our support covers systems equipped with Ethernet, TDM, and SIP connectivity, including interfaces such as RJ45, E1, and SFP slots, ensuring flexibility with various business network environments.

Q: How does this support benefit enterprise operations?

A: By providing swift issue resolution, reduced downtime, and comprehensive technical aid, SYSTEM DOWN SUPPORT safeguards continuous business communications, supporting up to 1,000 users per deployment.

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